State Farm® Insurance Agent Gary Cooper

"I have had the best customer service from Latha Brooks personally through my tenor with State Farm since 2000 or earlier. Think about all the payments I have made over the years. She has worked or moved to a total of 4 locations and I have moved with.her every time. If she would have moved to a competitor I would have moved too. You see this review isn’t necessarily really about State Farm, it’s about a customer representative with the integrity, honesty, and work ethic. She reeks “EPIC” customer service and is beyond excellence at her job currently at the Gary Cooper Agency. Gary…… have you read this? By the way Latha,’and let me reiterate, you have been and will always be my favorite INSURANCE agent. Keep setting the bar high, and always be EPIC!!!!!!! ~Ron Tabor EDISON EXTERIORS and Renovations. FOREIGNER ROCKS!!!! 🤘🏻"

"Highly recommend! Amazing client service & always available to help! Latha is by far my favorite person there!"

"After being with USAA for years, the price tag of adding our new driver came as a shock. Searching for comparison quotes led us to State Farm. Latha in Gary's office worked with us to quote not just our auto insurance, but our other policies as well. Just in auto we came out hundreds ahead with State Farm, and it was such a pleasure working with Latha. She's extremely thorough and made sure we were comparing apples to apples. We moved all of our policies to State Farm and look forward to many years of happy service from Latha and Gary Cooper's office."

"We have been customers of State Farm for many years and have always had great customer service from Gary and all the staff. We recently had an issue with obtaining a replacement life insurance policy. Cheryl and Gary were relentless in helping us get the issue resolved. Highly recommended the entire office!"

"I have had the pleasure of working with Gary Cooper and his wonderful staff over the last couple of years. If you are in need of an agent, CALL! They are kind, helpful and genuine. Cheryl assisted me multiple times and is an absolute gem. HIGHLY recommend!!"

"The tireless efforts of Gary Cooper and associates to reconcile an insurance matter is greatly appreciated!"

"Gary Cooper's State Farm office is exceptional. I had two claims that needed "handholding", it seemed...and their office was there to assist in any manner I needed. I even told Gary that I wished every "problem" could be addressed as smoothly as State Farm handles claims! We really appreciate the great service from this office. (We have had other State Farm locations that weren't as good as Gary's.) Kudos to Gary and his staff."

"I have been with Gary Cooper’s State Farm agency since I moved to Charlotte in 2014, and have had only positive experiences with them. The staff is friendly, knowledgeable, professional, and they patiently answer and address all of my questions and concerns. Most importantly they have been there for me whenever I have needed them, which brings me peace of mind and helps me sleep at night!"

"Gary Cooper and his State Farm Team have been the BEST to work with! They have absolutely top-notch customer service!! I have been with them for 6 years starting with insuring my car with them. Then 3 years ago I added my home to be insured with them. My reps have taken such good care of me! I had signed up for a business insurance over my home back in June 2023 but by Dec of this year, I no longer need a business insurance. I called Cheryl to see if I could cancel and not pay for the 2nd half of the year, but understood if that might not work. And she canceled it and I didn't have to pay for the 2nd half - totally a Christmas gift to me! Cheryl has been so prompt to respond to my calls and emails. She even gave amazing advice for my international roommate in regards to NC's driving exam and the DMV. If I could give 10 stars, I would give 10 stars to Gary Cooper and his amazing TEAM!"

"Gary Cooper is kind, knowledgeable and customer -focused. One of the best!!"

"Gary has been wonderful, l transfered from another agent. He is attentive to the small details and made sure l had everything l needed. I would highly recommend his agency."

"I have been with State Farm for more than 30 years. I understand that at times, other insurance companies may save you a dollar, but the service that I receive from Gary Cooper’s agency, out ways that dollar by a mile. Gary & his staff, are always so helpful."

"Gary Cooper has been our life insurance agent for nearly 18 years! I don't even recall how we found him but I'm glad we did. He and his office staff are professional, attentive, and easily accessible to answer questions or assist with any needs. I recommend him and his team to anyone looking for great service and affordable quotes!"

"I have been with Gary Cooper for 23 years and they have always helped me to understand my coverage. I would never think of leaving!"

"I called due to being locked out and not having my own phone. Staff assisted and within 30 minutes of calling I was back in my vehicle. State Farm was awesome as was the towing company they sent out to unlock! Great experience!! Definitely saved my day!"

"I have been so fortunate to find Gary Cooper's office to meet all of my insurance needs. I am transitioning to Charlotte from Indiana, and Gary's office has been wonderful. In particular, Latha has been unbelievable! She is very friendly and pleasant, but also extremely professional and knowledgeable. I've always felt that she's looking out for my best interests, never trying to push unnecessary coverage. She returns calls quickly, and follows through on decisions made. Meticulous with no mistakes. Detail oriented. I HIGHLY recommend Latha and Gary's office. Just make phone contact with Latha and you will know what I mean! Such a pleasure to work with!"

"Great service. Latha was so helpful reviewing my policies and updating them for a better price."

"We wanted to drop a line to acknowledge, and send sincere appreciation to the very best State Farm Agent, Gary Cooper, and his team of colleagues! We’ve had different State Farm agents over the years as we’ve moved across the country, but none as personable, helpful, and capable as this team. Gary and his staff take customer service to a whole new level. They are quick to update/review our policies when needed, provide excellent assistance when we call, and most importantly, they actually care about us as people, not simply as policyholders. We are very thankful for this group of professionals, and certainly for their unwavering support over these past couple of months during an out of state accident. We are serious when we say, 'We highly recommend Gary Cooper and his team to anyone looking to update their insurance needs.' Thank you!"

"This was my first time submitting a homeowners claim, and the experience well exceeded my expectations. Latha responded quickly and calmly to my panic-stricken call. She gave me accurate information regarding my policy, as well as helpful guidance. Latha was supportive throughout the entire mitigation, demolition, and restoration process. Thank you Latha. Thank you Gary Cooper! Thank you State Farm!"

"Latha Brooks is an amazing agent."

"I've been a State Farm customer for nearly 50 years (yes, you read that right!), and Gary Cooper and staff are far and away the most capable, best informed, most customer focused office I've had the pleasure of dealing with for insurance needs. My insurance needs can be a bit complicated with several rental properties, and Gary's staff always has the answer with a friendly call. Let's face it...insurance isn't the most exciting purchase one can make, but it's nice to know you can count on friendly, knowledgeable people like Gary and staff when the need arises!"

"We are new to State Farm and to Gary Cooper's Agency. Carolyn was easy to work with and extremely knowledgeable in the different options that were available to us. She made the transition to State Farm easy and we feel good about the decision. Highly recommend."

"Gary Cooper & his office staff are the best! My calls are answered right away & problems solved quickly. I have been with State Farm since 1964 and never regretted a moment. They are a wonderful group to work with and very helpful! I couldn’t imagine having any other group to carry my insurance. Thank you for all your hard work and caring attitude. Vicki Watts"

"Latha and the team at State Farm and been more than helpful in so many ways!"

"My husband recently had an automobile accident that was not his fault, and had such a difficult time getting our previous insurance agent to respond or aid him with the details. Gary was so helpful in advising him on how to deal with the different aspects of the claim, that we actually switched agents during the ordeal. Gary and his staff have been wonderful in communicating and easing us through the whole process. I'm SO glad we changed agents; it makes all the difference. I would recommend him highly to anyone looking for a professional, knowledgeable agent that truly cares about his clients."