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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chloe Chase

Chloe Chase

June 22, 2026

5  out of  5
rating by Chloe Chase
"Always a great team to be working with. Have accommodated our lifestyle changes ever since moving to the area. Would recommend."
We responded:
"Hi Chloe, thank you for you very kind review! My team does its best to help families as they navigate changes over time. We appreciate the recommendation! If there’s anything you need, please let us know! "
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Brooke Bowen

June 18, 2026

5  out of  5
rating by Brooke Bowen
"Very good staff, easy to work with! 100% Recommend."
We responded:
"Hi Brooke, Thank you for the very kind words! Our staff works very hard to take care of our customers and do our best to make everything easy! We appreciate the recommendation! If there's anything we can do for you, please let us know! "
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Dana Bowen

June 17, 2026

5  out of  5
rating by Dana Bowen
"Excellent! I’ve been insured with State Farm at Gary Cooper’s office for years now. Cheryl and the team are fabulous! I 100% recommend them!"
We responded:
"Hi Dana, Thank you for the recommendation! We very much appreciate your many years with the agency! Cheryl is a fantastic team member and really cares about our customers! "
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Ricky Ferguson

June 17, 2026

5  out of  5
rating by Ricky Ferguson
"I’ve been with Gary Cooper’s insurance for over 20 years and have never had an issue. They have been the model of what insurance is for when the time of need arose is every case. If it was a home or auto emergencies, they were right there and handled things quickly with first class attention. Thank you and I will continue to be a happy client."
We responded:
"Hi Ricky, Thank you for being such a loyal customer and for the kind words. We do our best to help customers, whether it's a normal transaction or an emergency situation! Please let us know if we can ever do anything for you! "
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Cassie Browning

May 29, 2026

5  out of  5
rating by Cassie Browning
"We have been at this office for 20 years. We always get quick, friendly help and feel well taken care of!"
We responded:
"Hi Cassie, Thank you so much for your kind words and for your loyalty! We appreciate you and will continue to do our very best to take good care of you! If you ever need anything, please let us know! "
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Andrew

May 20, 2026

5  out of  5
rating by Andrew
"Friendly, professional and knowledgeable staff, will go above and beyond to assist!"
We responded:
"Hi Andrew, Thanks for the very nice Google review! We appreciate your business! Our team is always willing to help our customers in any way possible! If there's every anything we can do for you, please let us know! "
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Buck

April 29, 2026

5  out of  5
rating by Buck
"Started with this office many years ago on the advice of family using their services. They are friendly, caring and knowledgeable. I’ve never had any interaction with them that made me consider changing offices. Professional people and always willing to help."
We responded:
"Hi Buck, Thank you for the very kind words. Our agency is blessed with good team members who care about our customers and do their best to deliver personal & professional service. If there is anything we can do for you, please let us know! "
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Alex Cardoza

April 28, 2026

5  out of  5
rating by Alex Cardoza
"Super customer service!"
We responded:
"Thank you Alex for the 5 Star Review! I’m glad you have received good customer service! We do our best to take care of our customers! If there is anything we can do for
you, please let us know! "
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Stephen Heston

April 20, 2026

5  out of  5
rating by Stephen Heston
"Been with this office for 30 years, won't go anywhere else
Always deal with Latha and she goes over and above to get everything done !"
We responded:
"Hi Steve, thank you very much for the Google review and thank you for being a loyal customer for the past 30 years! We very much appreciate you staying with us for such a long time. Latha is a great employee and works very hard to take care of our customers. If there is anything we can do for you, please let us know! "
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Brian Foster

April 14, 2026

5  out of  5
rating by Brian Foster
"I have been with this office since 1995. They are amazing. Cheryl is the best!"
We responded:
"Hi Brian, thank you for taking time to give us a review! We very much appreciate your loyalty and allowing us to take care of your insurance! And you are correct, Cheryl is very good and works hard to take care of our customers! If there's anything we can do for you, please let us know! "
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Chris

April 14, 2026

5  out of  5
rating by Chris
"Gary Cooper is one of the most conscientious and professional people, that I know. His business acumen is top notch. Gary is a person who always represents his clientele to the highest level, putting there needs, as the priority. The staff members on Gary’s team are seasoned veterans who know the ins and outs of North Carolina insurance. In my book, they would be considered the A-team who bring there best game every time! Gary Cooper State Farm is my insurance agency. I would recommend them to anyone seeking top notch coverage."
Profile photo of Matthew Bonner

Matthew Bonner

April 1, 2026

5  out of  5
rating by Matthew Bonner
"I've been with Gary Cooper office for nearly 20 years. Every time i call, i get excellent personalized service and advise. The few times I've had claims, his office staff has walked me through the prices no hassle.

While I realize behind the scenes is a giant corporation, Gary Coopers staff makes it feel like I'm just working with my neighbor up the street in his office. I wouldn't go with anyone else, ever."
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Tim Downer

March 31, 2026

5  out of  5
rating by Tim Downer
"The Cooper Agency provided me with an EXCEPTIONAL customer experience. The entire staff, especially Cheryl Deal and Agent Gary Cooper, were very professional, listened, evaluated my needs, and acted with a sense of urgency making the insurance change (previously a huge hassle) a seamless, easy and absolutely OUTSTANDING experience. On top of everything, they were able to provide additional coverage, based on my situation, that still provided significant savings over my previous carrier. I highly recommend Gary Cooper and his State Farm Agency for your insurance needs and would encourage anyone to allow them an opportunity to exceed your expectations , as they did mine. Keep up the great work and thanks so very much for making this experience painless!"
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Rebecca Brooks

March 24, 2026

5  out of  5
rating by Rebecca Brooks
"I’ve had such a great experience with this office! Their customer service is truly excellent—they consistently go above and beyond to help with anything I need. I especially appreciate how quickly they get back to me whenever I have questions or concerns. It’s rare to find a company that is both this responsive and genuinely caring. Overall, I’m very happy with their service and incredibly thankful to have them!"
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Corey

March 2, 2026

5  out of  5
rating by Corey
"I have been using Gary Cooper for over 15 years now from car insurance to home insurance. I've had my fair share of claims and a car being totalled and they have always been covered fairly. When price shopping around, state farm had a competitive rate and the added benefit of with with Cheryl at Gary's office has made it worth sticking with them rather than talking to a call center whenever there is an issue."
Profile photo of Sarah Thrasher

Sarah Thrasher

February 28, 2026

5  out of  5
rating by Sarah Thrasher
"Love Gary and his team. They are always super helpful and you can tell that they genuinely care about their customers. Very satisfied with this office."
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John Monroe

February 26, 2026

5  out of  5
rating by John Monroe
"Gary Cooper State Farm insurance has been my agent for over 30 years. Not one complaint. Gary and his staff have helped my family through many issues and claims. Can’t thank them enough for all they have done for me and my family. I have referred many people to them. I trust them completely."
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April Whitener

February 25, 2026

5  out of  5
rating by April Whitener
"Gary’s office is always quick to respond to quotes and takes time to follow up with you. Everyone in the office is kind and helpful! In a world where AI is taking over, it’s so nice to speak to people who care!"
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Tripp atkinson

February 25, 2026

5  out of  5
rating by Tripp atkinson
"I can’t say enough good things about this State
farm branch I have been with them for over 40 years. Cheryl and the others that work there are the best at what they do. They know their business well. I am grateful they’ve got me covered. Never an issue if you have a claim. Best insurance company around town!"
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eva crawford

February 24, 2026

5  out of  5
rating by eva crawford
"Very easy to reach and I can ask any insurance related question knowing they will answer it."
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Diane Story

February 16, 2026

5  out of  5
rating by Diane Story
"A member of our family was recently involved in a car accident that was being handled by another insurance agency. The matter was very complicated. The other agency was not helpful, very difficult to reach, and took forever to get back to you. Different people always called us back and there was absolutely no personal touch. We called Gary and Katie and WHAT A DIFFERENCE. They informed us of the legal implications, advised us on how to proceed, and went to bat for us on the resolution. We could not have been more impressed with them or more relieved to have someone actually listen to the situation. We highly recommend this agency if you are looking for a personal touch with expert knowledge to back it. Thank you, Gary and Katie. You made our lives so much easier."
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Cody Laney

February 9, 2026

5  out of  5
rating by Cody Laney
"Very helpful staff and made sure I had the coverage I need at a price I can afford"
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Kris McCarthy

February 9, 2026

5  out of  5
rating by Kris McCarthy
"Latha Brooks very detailed easy to talk to and helps guide me according to my needs"
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Pablo Garces

February 6, 2026

5  out of  5
rating by Pablo Garces
"I've been with the Gary Cooper Agency for about 4 years, and they have always been really helpful every single time! Huge thanks to the team and especially to Ms. Latha! They are always very quick to respond and truly care about you."
Profile photo of Dylan Lane

Dylan Lane

February 5, 2026

5  out of  5
rating by Dylan Lane
"Switched from Geico a couple years back and was able to get the coverage needed at the time and save money on premiums. Have been with State Farm since and it has been great. Customer service and communication are excellent. I’ve never had a local agent for insurance and it has been fantastic. Highly recommend!"